RESEARCH MANAGER - one position

Urgent hiring - start date ASAP

ICeNd is the one and only one stop shop for a wide variety of industries solving major global challenges (climate change, viral pandemic, dementia, cancer, resistant infections), unifies all nanoanalytical & quantum technologies at real-time. ICeNd is recently recognised as India’s top 10 high growth deeptech companies.

One Research Manager will be immediately recruited to be part of our healthcare and materials science client sector who will provide technical support to ICeNd's global sales efforts targeting academic, government, and other science-related customers. This customer-focused position is appropriate for a technologist who wants to work with a dynamic team while showing the strength of our technology, assisting clients with characterization difficulties, and serving as a liaison between internal and external stakeholders. Working on cutting edge high-end nanofabrication devices and advanced theories, this person is exposed to a constant variety of client application areas while collaborating with the world's best scientists and laboratories.

Key Responsibilities

• Perform high quality scientific experiments and demonstrations, including the development of new techniques and applications for ICeNd partners and customers.

• Customer support and applications training post sales cycle and after the instrument has been installed. Translate customer needs into workable solutions.

• Providing technical product expertise assistance during all phases of the sales cycle.

• Cultivating positive customer relationships and acting as a high level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations, and assisting in applications development.

• Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.

• Act as a primary communication conduit to the manufacturing department by reporting engineering and production issues from customers to ICeNd.

• Troubleshoot and report software and hardware issues and escalate as necessary.

• Provide feedback to engineering on system performance, features and problems.

• Recommend and advise on direction for potential applications consistent with customer requirements and technical feasibility.

• Provide technical support to our Sales team, R&D, Manufacturing, Customer Service and other departments as required.

Minimum Requirements/Qualifications

• Typically requires a PhD or MBA with engineering and scientific discipline, preferably bioengineering, electronics, physics and chemistry background with experience in Materials Science, Biophysics, and Nanoengineering is an advantage. Fresh PhD with no prior experience are highly welcomed.

• Knowledge of advanced technology and diagnostics as well as operational optimization experience of analytical equipment; specifically electron beam, ultra high vacuum and physical vapour deposition, spectrometers or other analytical techniques required.

• Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience are essential to the success of this position.

• Proven ability to interact with cross-functional and cross-cultural teams

• Frequent traveling (up to 50%) and ability to travel both domestically internationally, possession of a valid passport.

To apply, please email a CV and short letter of motivation to hr@icend.xyz.

Employment Type

Contract

APPLICATION ENGINEER - one or two positions

Urgent hiring - start date ASAP

ICeNd is the one and only one stop shop for a wide variety of industries solving major global challenges (climate change, viral pandemic, dementia, cancer, resistant infections), unifies all nanoanalytical & quantum technologies at real-time. ICeNd is recently recognised as India’s top 10 high growth deeptech companies.

Two or more Application Engineers will be immediately recruited to be part of our healthcare and materials science client sector who will provide technical support to ICeNd's global sales efforts targeting academic, government, and other science-related customers. This customer-focused position is appropriate for a technologist who wants to work with a dynamic team while showing the strength of our technology, assisting clients with characterization difficulties, and serving as a liaison between internal and external stakeholders. Working on cutting edge high-end nanofabrication devices and advanced theories, this person is exposed to a constant variety of client application areas while collaborating with the world's best scientists and laboratories.

Key Responsibilities

• Perform high quality scientific experiments and demonstrations, including the development of new techniques and applications for ICeNd partners and customers.

• Customer support and applications training post sales cycle and after the instrument has been installed. Translate customer needs into workable solutions.

• Providing technical product expertise assistance during all phases of the sales cycle.

• Cultivating positive customer relationships and acting as a high level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations, and assisting in applications development.

• Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.

• Act as a primary communication conduit to the manufacturing department by reporting engineering and production issues from customers to ICeNd.

• Troubleshoot and report software and hardware issues and escalate as necessary.

• Provide feedback to engineering on system performance, features and problems.

• Recommend and advise on direction for potential applications consistent with customer requirements and technical feasibility.

• Provide technical support to our Sales team, R&D, Manufacturing, Customer Service and other departments as required.

Minimum Requirements/Qualifications

• Typically requires a bachelor of technology or bachelor of engineering in a scientific discipline, preferably electronics, physics, chemistry background with experience in Materials Science, Biophysics, Fluid Dynamics, and Nanoengineering is an advantage. Freshers with no prior experience are highly welcomed.

• Knowledge of advanced technology and diagnostics as well as operational optimization experience of analytical equipment; specifically electron beam, ultra high vacuum and physical vapour deposition, spectrometers or other analytical techniques required.

• Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience are essential to the success of this position.

• Proven ability to interact with cross-functional and cross-cultural teams

• Frequent traveling (up to 50%) and ability to travel both domestically internationally, possession of a valid passport.

To apply, please email a CV and short letter of motivation to hr@icend.xyz before 30 April 2022.

Internship start date ASAP 

ICeNd is the one and only one stop shop for a wide variety of industries solving major global challenges (climate change, viral pandemic, dementia, cancer, resistant infections), unifies all nanoanalytical & quantum technologies at real-time. ICeNd is recently recognised as India’s top 10 high growth deeptech companies. We will be taking interns from different backgrounds of science and technology. 

Duration: 3-4 months. 

B.Sc. Physics, Chemistry, Biological sciences, Earth and related Environmental sciences, Food science. Internships priority will be for 2nd and 3rd year students. 

B.E./B.Tech Electronic engineering, biotechnology, agriculture engineering, food technology, mechanical and materials engineering, biomedical engineering, chemical engineering, environmental engineering, nanoengineering, paint technology, toxicology, instrumentation & electronics engineering.

Internships priority will be for 1st to 2nd year students. Interested 3rd and 4th year students can also apply for the final year thesis/project, subject to seat availability. To apply, please email a CV and short letter of motivation to hr@icend.xyz.